Guest standards and practical stay details
18+ casino participation policy applies
Hotel Detail
Your complete stay guide for rooms, guest care, and event planning
This page covers practical details on 3-star room standards, family options, transfer support, and private group event planning.
FOGRA TRAVEL supports booking coordination, transport planning, and event scheduling before you arrive.
Booking Request lets you share check-in/check-out dates, guest count, room preferences, and event timing in one place.


Guest Standards
Guest standards with consistent service quality

Arrival and check-in
- Clear check-in windows with pre-arrival confirmation
- Concierge guidance and luggage support
- Smooth room handover process

Room servicing standards
- Daily cleaning and amenity checks
- Comfort and maintenance consistency
- Responsive guest support

Family suitability
- Family room options by prior inquiry
- Flexible bedding support where available
- Pre-arrival setup confirmation required
Room Types
Room and suite categories at a glance

Standard Room
- Double or twin bed setup
- Bathroom essentials and hairdryer
- Desk, kettle, mini fridge, and TV
- Daily housekeeping

Deluxe Room
- More space for longer stays
- Upgraded bedding and amenity profile
- Comfort-focused room arrangement
- Suitable for private weekend plans

Family Room Option
- Flexible family layout options
- Extra bed and cot subject to availability
- Prior inquiry required
- Planned family check-in support
Restaurant and Events
How dining and private events are planned on site
Restaurant private occasions
Birthday and special-day events include table mapping, menu pacing, and host coordination throughout the evening.
- Private dining area planning
- Service flow management
- Celebration format customization
Transport and convenience
Shuttle and private transport can be aligned with check-in windows and event schedules to keep guest movement smooth.
- Arrival/departure timing support
- Group transport sequencing
- Schedule confirmation before stay
Gaming Experience
Gaming experience in a managed venue environment
A handpicked selection of slot machines is complemented by classic table games such as blackjack, roulette, baccarat, and poker.
18+ access and floor controls
- Age checks and access conditions
- Staff-guided event pacing
- Clear participation boundaries
- Responsible play reminders
Polish legal context
- Gambling Act of 19 November 2009 references
- Ministry of Finance compliance context
- KAS oversight references for venue operations
- Venue-level responsible gambling messaging
Wigilia Traditional Restaurant & Casino Hotel
A detailed hotel profile covering room standards, family suitability, and event-ready hospitality planning.
Legal
Contact
FOGRA TRAVEL
ul. Pawia 12/2, 31-154 Krakow
NIP: 676-102-70-28
+48 512 139 468
wigilia-biuro@fogratravel.pl
Wigilia Traditional Restaurant & Casino Hotel
Hotel Detail Page | Booking Request

