Privacy Policy
This Privacy Policy describes how personal information is processed for booking and hospitality operations at Wigilia Traditional Restaurant & Casino Hotel, operated by FOGRA TRAVEL.
1. Data Controller
FOGRA TRAVEL ul. Pawia 12/2, 31-154 Krakow, Poland NIP: 676-102-70-28 Phone: +48 512 139 468 Email: wigilia-biuro@fogratravel.pl
2. Categories of Data
- Booking request details (check-in, check-out, number of guests, phone, contact email).
- Operational correspondence related to rooms, events, and service requests.
- Technical usage information generated by basic website interactions.
3. Purposes and Legal Context
- Managing booking requests and pre-arrival coordination.
- Delivering accommodation, restaurant, and event services.
- Complying with legal and operational obligations in Poland.
4. Data Sharing
Data may be shared with service partners engaged in accommodation support, transfer coordination, and technical hosting, only where required for service delivery and operational continuity.
5. Retention
Data is stored for as long as necessary to provide requested services and to satisfy accounting, legal, or dispute-handling requirements.
6. User Rights
- Right to request access to personal data.
- Right to request correction or deletion where applicable.
- Right to request restriction of processing in valid cases.
- Right to submit a complaint to relevant supervisory channels in Poland.
7. Responsible Gambling Context
Casino participation information is processed within venue controls and legal context, including age verification and responsible participation procedures.
8. Contact
For privacy inquiries, contact: wigilia-biuro@fogratravel.pl.
Last updated for website release: Wigilia Traditional Restaurant & Casino Hotel.
Wigilia Traditional Restaurant & Casino Hotel
Privacy Policy

